About Us

SOS was incorporated in 2000. We currently have seventy licensed uniformed security patrol officers, field supervisors, dispatchers and management staff. Our officers are licensed and trained. We provide 24-hour dispatching, paid training and unbilled supervision. Upon agreement of service, we provide a certificate of insurance which outlines the one million dollar liability coverage of our policy.

We understand that the success of our company relies on the satisfaction of our customers; that is our number one concern. We also realize that in order to obtain customer satisfaction, our employees must unjoy the job they are asked to perform and be comfortable doing it. The development of our employees is is only second to the satisfaction of our customers.

The Staff

Glenn Erdman, President

Glenn has been in the protection industry for over 30 years. He served as police officer with the Milwaukee Police Department for 10 years before directing the operations of a private security guard company for 18 years. In 2000, he went into partnership with Diana Kuhrt to open Security Officer Services, Inc. (SOS). In his years on the street with DIstrict 7, he became very familiar with the different areas of Milwaukee. In his 18 years with the secuirty guard company he learned all aspects of what makes a good contract agency. His philosophy is that it lies in customer service, and good customer service is obtained by thorough training of the people providing the service from the security officers on the street, to supervisors, dispatchers and office personnel.

Diana Kuhrt, Vice President

Diana has over 20 years of experience in recruiting, hiring, scheduling, training and developing a professional security force. Diana holds a Bachelor of Science degree from UW-Platteville. She has been in the human resources field for over 20 years and has the knowledge and expertise to match customer sites with security officers who are best suited to the specific environment. DIana has learned that different sites require different personalities, and appreciates diversity in each individual. At SOS, DIana oversees the interviewing, selections and orientation of all new employees. Years of experience has helped make this job easier as Diana is familiar with thousands of officers in the area. Diana also maintains job descriptions for each site and encourages communication between clients and employees.

Cindy Harvie, Human Resources Manager

Along with being the Human Resources Manager, Cindy also runs the office. Her responsibilities include payroll, attendance, unemployment compensation, workers comp, invoicing, special events, new hire reporting and applicant screening. She also distributes uniforms, job descriptions and paychecks, so she is everybody's friend. Cindy has been in the H.R. field for over 6 years, holding a business degree from UW-Milwaukee. The key to her success is communication and efficiency.